This article will guide you to resolve issues if you have encountered the following:
- Your syncing type is
Vend to WooCommerceor
- there are duplicate products and duplicate SKUs in WooCommerce but do not have duplicate products in Vend
- You are using
import by tagswith the intent to filter product with a specific tag from Vend but products are still syncing to WooCommerce
If you encounter the scenarios
1 , 2 ,
1 , 3, or all of the mentioned scenarios above, then perhaps you might have enabled the
Shopify add-on integration in your vend account.
Duplicate products and duplicate SKUs
If you found duplicate products with identical SKUs in your WooCommerce product listings, you might want to check also if those duplicated products in WooCommerce also has been duplicating in Vend. Here is an example a duplicated product with identical product details:
If you check the duplicated product like the one cited in the example, you will notice that product has a
Sell on Shopify tag which is a telltale sign that the Shopify integration in Vend has been enabled.
How to fix product duplication due to Shopify add-on in Vend
To fix the product duplication issue in WooCommerce due to Shopify, you need to disable the Shopify add-on in Vend.
- Go to your Vend account and select the
Setupmenu (with the gear icon)
- Find the
Add-onsmenu and select it.
- On the add-ons listings, find
Shopifyand unlink it
The duplication of the products in WooCommerce should have been halted right after the deactivation of the
A few things to note:
Although the deactivation of the
Shopify add-on discontinues the duplication of the products in WooCommerce, it does not mean that the duplicated products that the Shopify add-on created will be removed in WooCommerce. The duplicated products still needs to be manually removed. There is a faster way to remove duplicated products by using a bulk-editing plugin called
Advanced Bulk Edit.